Faq

A: Check the suitability of the flue (diameter, length, etc), chimney pot (out of the backflow area) and external air intake (essential requirement).
Please refer to the details specified in the product data sheet for the correct specifications.

A: Dry wood with humidity of about 20% and with a drying period of about 2 years.

A: No, every firebox, whether stove or fireplace, must have a dedicated flue.

A: Every fireplace must be proportioned to the environment in which it is installed and vice versa; to evaluate the correct dimension, refer to the technical sheet attached to each model.

A: This is because during functioning the firebox consumes air from the environment, which must be replaced. Practically, the firebox must function without interfering with the indoor environment; the lack of air intake can cause fumes to return.

A: Yes There must be a minimum distance at the sides and rear especially from inflammable materials (see technical sheet).

A: In Italy it is the UNI 10683 Standard.

A: It is important to consider the appliances as totally independent, from the air intake vent to the chimney, with respect to any others that are installed (wall boilers, heat pumps, air conditioners, suction devices, etc.).

Practically, every firebox must have an air intake, dedicated flue and chimney and must not interfere with other systems.

R: The autonomy. A pellet stove can function for many hours without having to be fed; it can be programmed to switch-on and switch-off and can be controlled at a distance via telephone.

A: NO, all pellet burning fireplaces need an outlet pipe (flue) of just 8/10 cm in diameter, which can be positioned off-centre from the fireplace if necessary.
From a practical point of view, the outlet pipe can even be installed outside (subject to obtaining the necessary permits) as long as it has a vertical section at the end of at least 1.5 m.

A: No, any other fuel different to pellets can jeopardise stove functioning.

A: NO, you can use different types of pellets as long as they are certified, the correct size and meet the characteristics specified in the data sheet.
N.B. If you change the pellet type, you may need to recalibrate the combustion parameters accordingly.

A: The bags must be stored in a dry place.

A: YES, this is required to ensure correct operation. Please contact your local dealer.
The warranty cannot be activated if the first ignition and calibration are not performed by the dealer.

A: Cleaning, as recommended in the data sheet supplied with the product, must be performed as follows:
1- daily (requires just a few minutes);
2- weekly;
3- seasonally.
N.B. It is important to follow the instructions given in the data sheet.

A: The following provisions are required:
- Smoke outlet pipe of 8 or 10 cm in diameter (depending on the model).
The smoke outlet pipe (flue) must have a vertical section at the end of at least 1.5 m (see details on the data sheet supplied with the product).
- Air intake in the room of at least 80 cm2.
Alternatively, some thermo-stoves have a pipe union at the rear to which an air intake pipe can be connected directly from the outside.
- Flow and return connection to the header: ¾ " G
- Overpressure valve discharge into drain system: ¾ " G
- Water feed connection: ¾ " G
- Electrical connection to system compliant with regulations with thermal-magnetic circuit breaker 230V +/- 10%, 50 Hz.

N.B. The smoke outlet pipe (flue) must only receive discharge from the thermo-stove.

A: NO, igniting the stove without water in the system and in the thermo-stove will cause serious damage.

A: Not all models. All of the energy produced by a thermo-stove is usually transferred to the water. In some cases a small amount of energy may be released in the room of installation in the form of warm air and radiation.

A: NO, as for all other boilers, connection must be made to the collector from where the water is then distributed to the system terminals.

A: Yes, if equipped with a purposely designed kit.

A: Yes, as long as the outdoor part of the outlet pipe has a vertical section at the end of at least 1.5 m and subject to any permits that may be required (please refer to the technical data sheet supplied with the product)
N.B. The flue must only receive discharge from the thermo-stove.

A: Yes, to replace air in the room consumed by combustion.
Alternatively, some models have a pipe union at the rear to which an air intake pipe can be connected directly from the outside.

A: The desired temperature of the water and the stove consequently modulates the power in order to obtain or maintain it. For small plants it is possible to set a work mode that envisions stove switch-off and switch-on depending on the temperature of the water reached.

A: It is ideal before every ignition with the stove off and cold. AFTER HAVING SWABBED THE EXCHANGE PIPES and activated the scrapers, with the door closed.

A: Yes, at least once a month and when the stove is not used for long periods.

A: NO. The stove is designed to burn pellets, other material may damage it.

A: Yes, if a suitable telephone dialler (such as Edilkamin’s GSM dialler) is installed by an Edilkamin dealer.

A: NO, using them without water, even occasionally, can cause serious damage.

A: Yes, using a boiler. However, this type of use is not recommended as water in the circuit is at risk of boiling with wood burning products.

A: NO, but use with a closed tank system is only possible for models with a coil controlled by a temperature relief valve and correct water feed and drainage installation.

A: NO, only cross flow installation guarantees the correct performance.